Patient, human tech help for older adults. Not a 1-800 number with a script. A real person who remembers your name, your devices, and that you prefer the big font setting.
iPhones, Android phones, iPads, tablets, Windows and Mac computers, smart TVs, Alexa, Ring doorbells — if it has a screen or connects to the internet, we can help.
Sessions are typically 45–60 minutes, but we never rush. If we need a few extra minutes to make sure you're comfortable, that's perfectly fine.
Not at all. Most of our clients have never used tech support before. We start from wherever you are and go at your pace. No question is too basic.
$49 per session. No subscriptions, no contracts, no hidden fees. Just pay for the help you need, when you need it.
Both! Remote sessions via phone or video call work great for most issues. We also offer in-home visits for Tampa Bay area residents who prefer in-person help.
Absolutely. That's how we designed it. Your Tech Concierge remembers you, your devices, and your preferences. No starting over.
SilverDesk exists because everyone deserves to FaceTime their grandkids, manage their health online, and feel safe on the internet. Age shouldn't be a barrier to connection.